Riverside Nursing Home & Rehabilitation Community
2015 US News Best Nursing Home Winner
Riverside has been awarded the US News and World Report 2015 Best Nursing Home designation.
2010 National Quality Award Winner
Riverside Nursing and Rehabilitation Community has been recognized as a 2010 recipient of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association.
The National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program.
Skilled Nursing near Muskegon and Grand Rapids
Grand Haven, Michigan is known for its parks, beaches and outdoor recreational activities. On the eastern shore of Lake Michigan, this small city is also known for the Grand Haven Lighthouses. Even though they are no longer in use, the lighthouses are a strong symbol of guidance and protection. Riverside Nursing and Rehabilitation Community, a 2010 National Quality Award Winner, is proud to be part of this port city because we also guide and protect our residents.
Staff members of Riverside honor and respect each resident we serve while providing thoughtful and exceptional healthcare services in a safe, clean, and friendly environment. Set in a beautiful residential neighborhood, our community is a home-away-from-home and a gathering place for family and friends. We also offer a diverse calendar of activities for our residents and their families.
Personal Attention in a Home Setting
Riverside Nursing and Rehabilitation Community is a 34-bed residence. Our community is small which allows our staff members to provide complete personalized care. Our patio and seating area is perfect for residents to enjoy a summer day, and our meals are just like mom used to make.
Our Community Services
Riverside Nursing and Rehabilitation Community is a skilled nursing community providing short-term rehabilitation, respite care, hospice care, and long-term care. All of our beds are dually certified as Medicare and Medicaid beds.
The Right Choice
Choosing the right nursing center can be a difficult decision for the potential resident and family. We understand the emotional process of placement and strive to help with the adjustment for both the resident and his or her family. In fact, many of our staff members have had relatives and friends choose our center because of our family atmosphere and quality nursing care services.
- Many long-term staff members
- Pleasant living environment
- Trained and dedicated staff
- Great community reputation and involvement
- Excellent location to visit
- Hospital and physician offices nearby
Our Commitment to Excellence
Our staff sets the standard for excellence in all departments and all services we provide. We believe that our goal is to create an environment which promotes independence and safety while focusing on improving the quality of life for each patient.
Excellence is measured in many ways including:
- Annual Department of Health surveys
- Many staff members who have had family and friends stay at the community for rehabilitation and extended stays
- Family, resident, and staff feedback on satisfaction and responsiveness
- The Atrium Advantage Customer Service program
- Staff members recognized for professional achievements in clinical and service excellence
- As measured by Centers for Medicare & Medicaid Services Five-Star Rating
- Advancing Excellence