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South Haven Nursing & Rehabilitation Community
  • 850 Phillips Street South Haven, MI 49090
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  • Phone: (269) 637-5147

South Haven Nursing and Rehabilitation Community

Coronavirus (COVID-19) 3/24/2020
 
 General Update 

Atrium is fully committed to maintaining all services critical to the welfare of our residents, their families and visitors to our facility.  We continue to receive regular updates and advisories from public health agencies, understanding that information is ever-changing and evolving as more is learned about COVID-19.   We have trust in the health care regulators in making these regulations in order to prioritize the safety and well- being of our patients, employees and families.  Atrium Centers employees have been diligent in implementing and following the new guidelines despite the information and conditions changing by the minute. I am very proud of how resilient and committed they have been to our communities during these challenging times.  We are very fortunate to have such caring and loyal employees on our team.  When you see them, please join me in sharing your appreciation for their hard work, from a distance of course.

Based on the CDC and CMS guidelines, for the safety of our residents and staff,

We are continuing to restrict all visitors and non-essential health care personnel.

Visitors will be allowed for certain compassionate care situations, such as an end-of-life situation. In those cases, visitors will be limited to a specific room only. For individuals that enter in compassionate situations (e.g., end-of-life care), you must contact the administrator to make an appointment.  You will be required to perform hand hygiene and use Personal Protective Equipment (PPE), such as facemasks. Decisions about visitation during an end of life situation will be made on a case by case basis, and will include careful screening of the visitor (including clergy, bereavement counselors, etc.) for fever or respiratory symptoms. If you have symptoms of a respiratory infection (fever, cough, shortness of breath, or sore throat) you will not be permitted to enter the facility at any time (even in end-of-life situations). If your visit is permitted you must wear a facemask while in the building and restrict your visit to the resident’s room or other location designated by the facility. Please frequently perform hand hygiene and refrain from physical contact with residents and others while in the facility. For example, practice social distances with no hand-shaking or hugging, and remaining six feet apart.

Visitors, and any individuals who enter the facility (e.g., hospice staff), need to monitor themselves for signs and symptoms of respiratory infection for at least 14 days after exiting the facility. If symptoms occur, please self-isolate at home, contact your healthcare provider, and immediately notify the facility of the date you were in the facility, the individuals you were in contact with, and the locations within the facility you visited.

We appreciate your patience while we work hard to maintain the well- being of our residents and employees.  We encourage you to keep in touch with your loved one via phone or Skype, please contact the administrator of the facility and they will be happy to assist you.    We have had some creative visits with residents and visitors speaking via phone while looking at each other through the window.  If this is something you would be interested, please contact the facility and they can make arrangements.  We sincerely hope that these restrictions will be short lived and will keep you updated as circumstances change.  Please make sure that your contact information has been updated.  If you have questions or need additional information, you may contact the administrator at the community.  We are monitoring this evolving situation and will keep you posted on any new developments. For the most current information and guidance about COVID-19, please visit: www.atriumlivingcenters.com.  You can also email us at emailupdate@atriumlivingcenters.com with your current email address to send you updates directly.

 Centers for Disease Control and Prevention (CDC)  https://www.cdc.gov/coronavirus/2019-ncov/index.html

2011 National Quality Award Winner

South Haven Nursing and Rehabilitation Community has been recognized as a 2011 recipient of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association.

The National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program.

Our Community

A warm smile and friendly welcome awaits you at South Haven Nursing and Rehabilitation, where we do our utmost to create an environment that helps restore the compromised abilities, strength and function of our residents, while focusing on improving the quality of life for each person. Our experienced, compassionate nursing staff and interdisciplinary team provide around-the-clock care including intravenous therapy, advanced wound care, therapeutic diets, pain management, palliative care, hospice care, total parenteral nutrition, dialysis care and respiratory therapy. Our “never say never” rehabilitation department provides physical therapy, occupational therapy, and speech therapy to residents recovering from prosthetic replacements, knee and hip surgeries, strokes and clinically complex conditions.  Each day our staff members help our residents to feel better and enjoy life again.

Our Community Features

At South Haven Nursing and Rehabilitation, we have a positive, family-oriented, caring atmosphere, as evidenced by the affectionate smiles and convivial conversations between our staff and residents. From our old fashioned ice cream parlor to our non-denominational chapel, our building serves both as the residents’ home as well as a gathering place for family and friends.

Our Community Services

Located less than a block from the local hospital and close to the beautiful beaches of South Haven, our bright interior rooms and hallways overlook a natural setting teeming with wildlife. Dually licensed to care for 70 residents, we offer 38 private rooms and 16 companion rooms. In addition, we boast a diverse selection of activities and events which appeal to our residents’ interests and hobbies. What we are truly known for though, is that through daily attentive interactions, our residents know our staff members sincerely care for them and about them.

The Right Choice

Choosing the right nursing center can be a difficult decision for the potential resident and family. We understand the emotional process of placement and strive to help with the adjustment for both the resident and his or her family. In fact, many of our staff members have had relatives and friends choose our center because of our family atmosphere and quality nursing care services.

  • Many long-term staff members
  • Pleasant living environment
  • Trained and dedicated staff
  • Great community reputation and involvement
  • Excellent location to visit
  • Hospital and physician offices nearby

Our Commitment to Excellence

Our staff sets the standard for excellence in all departments and all services we provide. We believe that our goal is to create an environment which promotes independence and safety while focusing on improving the quality of life for each patient.

Excellence is measured in many ways including:

  • Annual Department of Health surveys
  • Many staff members who have had family and friends stay at the community for rehabilitation and extended stays
  • Family, resident, and staff feedback on satisfaction and responsiveness
  • The Atrium Advantage Customer Service program
  • Staff members recognized for professional achievements in clinical and service excellence
  • As measured by Centers for Medicare & Medicaid Services Five-Star Rating
  • Advancing Excellence