The Atrium Advantage
What sets Atrium apart from other companies?
Atrium’s goal is to be the best provider of healthcare services in all the communities in which we operate. Our core leaders in the organization have spent their entire careers in long-term care, representing collective management expertise of scores of years. Long-term care is not new to us; it is an area in which we have been very successful for a long time.
In fulfilling our mission we have high expectations of all our employees, a program we call The Atrium Advantage. The Atrium Advantage is how we provide care and services in a manner that exceeds the needs and expectations of those we serve.
At the heart of this initiative is a caring, professional workforce. We expect that all employees are competent and consistent. This means taking ownership of concerns and addressing them promptly.
We demand the highest degree of courtesy and respect as the means to protect privacy and ensure the dignity of our residents.
Atrium communities must be clean and safe. Employees must be trustworthy. Professional etiquette must be extended not only to residents but to co-workers and visitors. All of these initiatives contribute to a healthy, positive work environment. In order to maintain this environment, management regularly conducts satisfaction surveys and seeks feedback from residents, families and staff.
Together, we are Atrium and our success depends on each staff member delivering and exceeding the care and services we promise to each resident, each shift, each and every day.