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Riverside Nursing & Rehabilitation Community
  • 415 Friant Street Grand Haven, MI 49417
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  • Phone: (616) 842-4120

Riverside Nursing Home & Rehabilitation Community

Coronavirus (COVID-19) 7/15/2020
General Update

The Coronavirus continues to take a toll on the world and make life more challenging for all.  Atrium Centers Inc. is fully committed to maintaining all services critical to the welfare of our residents, their families and visitors. Our employees are working round the clock to prevent the spread of COVID-19 in our communities.  We are receiving regular updates and advisories from public health agencies, and are in routine contact with them.  Atrium Centers’ employees have been diligent in implementing and following all new guidelines despite the information and conditions changing by the minute.

I would like to thank all of our families and friends for your patience and diligence in assisting us in our new protocols and policies.  I know that we all wish that this was over, but unfortunately it seems that many of our new protocols for preventing exposure to COVID-19 will be our new normal.   I would like to once again recognize our fantastic employees. They have taken all of the changes in stride and have been working extensive hours in order to keep our patients and each other safe. They are extremely dedicated, hard-working, and compassionate.   I am so very proud of how resilient and committed they have been to our communities during this challenging time. When you see them, please join me in sharing your appreciation for their hard work (from a distance of course).

 You may have heard that many of the states we have communities in are easing their restrictions on visitors.  While we have concerns about visitation, we certainly want our patients to stay in close touch with their families and friends. There will be state-specific requirements for visitation and they will be strictly enforced.  Requirements will vary by state depending on what is currently going on in each community related to COVID-19. Visitation requirements could could change by day.  We will be sharing the state-specific requirements in the upcoming weeks.  We ask for your continued patience and understanding, as well as compliance in following our guidelines. The Coronavirus has not gone away and the number of incidences will continue to rise as the country eases its overall restrictions and opens up communities. This certainly makes managing the spread of infection more challenging for everyone. We highly suggest that if you plan to visit your loved one that you refrain from going out in the community to keep your potential for exposure as minimal as possible.  This is so important as we continue to protect your loved one in our community and our staff. 

 Please stay tuned for further information.  We appreciate your patience while we work hard to maintain the well-being of our residents and employees.  We also encourage you to continue to keep in touch with your loved one via phone, Skype, or Face Time. Please contact the Administrator of the community and they will be happy to assist you.   We sincerely hope that these restrictions will end soon and we will keep you updated as circumstances change. 

 Please make sure that your contact information has been updated.  If you have questions or need additional information, you may contact the Administrator at the community.  We are continuing to monitor this evolving situation and will keep you posted on any new developments. For the most current information and guidance about COVID-19, please visit: www.atriumlivingcenters.com.  You can also email us at emailupdate@atriumlivingcenters.com with your current email address to send you updates directly. 

2015 US News Best Nursing Home Winner

Riverside has been awarded the US News and World Report 2015 Best Nursing Home designation.  

 
 

2010 National Quality Award Winner

Riverside Nursing and Rehabilitation Community has been recognized as a 2010 recipient of the Bronze – Commitment to Quality National Quality Award presented by the American Health Care Association.

The National Quality Award Program is based on the core values and criteria of the Malcolm Baldrige National Quality Award Program.

Skilled Nursing near Muskegon and Grand Rapids

Grand Haven, Michigan is known for its parks, beaches and outdoor recreational activities. On the eastern shore of Lake Michigan, this small city is also known for the Grand Haven Lighthouses. Even though they are no longer in use, the lighthouses are a strong symbol of guidance and protection. Riverside Nursing and Rehabilitation Community, a 2010 National Quality Award Winner, is proud to be part of this port city because we also guide and protect our residents.

Staff members of Riverside honor and respect each resident we serve while providing thoughtful and exceptional healthcare services in a safe, clean, and friendly environment. Set in a beautiful residential neighborhood, our community is a home-away-from-home and a gathering place for family and friends. We also offer a diverse calendar of activities for our residents and their families.

Personal Attention in a Home Setting

Riverside Nursing and Rehabilitation Community is a 34-bed residence. Our community is small which allows our staff members to provide complete personalized care. Our patio and seating area is perfect for residents to enjoy a summer day, and our meals are just like mom used to make.

Our Community Services

Riverside Nursing and Rehabilitation Community is a skilled nursing community providing short-term rehabilitation, respite care, hospice care, and long-term care. All of our beds are dually certified as Medicare and Medicaid beds.

The Right Choice

Choosing the right nursing center can be a difficult decision for the potential resident and family. We understand the emotional process of placement and strive to help with the adjustment for both the resident and his or her family. In fact, many of our staff members have had relatives and friends choose our center because of our family atmosphere and quality nursing care services.

  • Many long-term staff members
  • Pleasant living environment
  • Trained and dedicated staff
  • Great community reputation and involvement
  • Excellent location to visit
  • Hospital and physician offices nearby

Our Commitment to Excellence

Our staff sets the standard for excellence in all departments and all services we provide. We believe that our goal is to create an environment which promotes independence and safety while focusing on improving the quality of life for each patient.

Excellence is measured in many ways including:

  • Annual Department of Health surveys
  • Many staff members who have had family and friends stay at the community for rehabilitation and extended stays
  • Family, resident, and staff feedback on satisfaction and responsiveness
  • The Atrium Advantage Customer Service program
  • Staff members recognized for professional achievements in clinical and service excellence
  • As measured by Centers for Medicare & Medicaid Services Five-Star Rating
  • Advancing Excellence