Social Services/Discharge Planning
Each community is staffed with qualified social workers whose key function is to promote and restore individual psychosocial functions of the residents. Our social workers work with the resident and families during the admission phase into our communities, helping to provide a smooth transition and alleviating anxiety and stress.
The social worker focuses on individualized therapies to decrease psychosocial concerns that may involve depression, anxiety and dementia as well as other social dimensions such as loss of relationships, loss of personal control and identify any anxiety associated with a new environment. The social worker uses a person-centered approach in treating each resident.
In addition to the psychosocial needs of the resident, the social worker ensures that discharge planning back to home is easy, enabling the resident and family to focus on the homecoming versus the burdens of establishing community services and appointments.
From admission to discharge our social workers strive to make the resident comfortable and secure. The social workers oversee a guardian angel program that ensures that each resident is visited daily by a department manager. The program assures that the resident has someone to speak to daily should issues or concerns arise and can take comfort knowing something will be done to address the issue.